Last updated: June 2026
T&M Newcastle Ltd trading as Room 305 (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly.
Who we are
T&M Newcastle Ltd
Trading as Room 305
Website: room305.co.uk
Email: room305wb@gmail.com
Information We Collect
When you make a reservation with us, we may collect:
Your name
Email address
Telephone number
Reservation details, including date, time and party size
Any information you provide in booking notes or enquiries
We use your personal information to:
Manage and confirm reservations
Contact you regarding your booking
Respond to enquiries
Administer our business and customer service activities
Comply with legal obligations where required
We process your personal information because it is necessary to take steps at your request and to perform our contract with you when you make a reservation.
Where required by law, we may also process information to comply with legal obligations or for our legitimate business interests.
Booking Provider
We use ResDiary to manage reservations. Information entered when making a booking is processed and stored through their booking platform.
We do not sell your personal information.
We may share information with trusted service providers who help us operate our business, including our reservation system provider. These providers are required to protect your information and only use it for authorised purposes.
Data Retention
We retain booking information only for as long as reasonably necessary for operational, legal and business purposes. Information that is no longer required is securely deleted or anonymised.
Security
We take appropriate technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.
Your Rights
Under UK data protection law, you have the right to:
Request access to your personal information
Request correction of inaccurate information
Request erasure of information in certain circumstances
Request restriction of processing
Object to certain processing activities
Lodge a complaint with the Information Commissioner’s Office (ICO)
Contact Us
If you have any questions about this privacy notice or how we handle your personal information, please contact:
T&M Newcastle Ltd trading as Room 305
Email: room305wb@gmail.com
Complaints
If you are unhappy with how we use your information, you can contact the Information Commissioner’s Office (ICO), the UK’s data protection regulator.